Optimize the automation of your processes using Process Mining for Salesforce.
With Process Mining for Salesforce you can visualize the flow of the process from end-to-end in real time, from customer lead generation to delivery and billing, improving the entire sales and customer service process.
Achieve your business goals with more efficient sales processes and lower costs. Increase your responsiveness and flexibility to customer requirements.
Optimize your support processes to be able to provide a more flexible, personalized, and quality service to your clients.
Get the most out of your investment in Salesforce by combining optimal processes with efficient access to your CRM information.
With Process Mining for Salesforce, you will be able to visualize the different scenarios and how your sales processes are actually executed, from the moment potential customers enter the funnel until it closes.
Identify the best practices in your organization and analyze the process metrics by comparing your sales areas, commercial team, clients, product or any other analytical dimension.
Analyze the conversion ratios of your sales crossing by process variant and business analytical dimensions. Discover the different scenarios and obtain metrics for each of them.
Discover the points in your sales process where automation is most effective. Get metrics that will allow you to justify it and measure the return on investment.
Locate and manage your risk indicators in real time. Identify exceptions and behavior patterns that do not comply with the regulations.
Track your improvement initiatives and check their effectiveness. Visualize in real time the performance of the KPI's of your sales process.